Proudly rated 4.8/5 on Feefo Proudly rated 4.8/5 on Feefo
WINNERS of Best Children's Retailer 2024 by LovedbyChildren WINNERS of Best Children's Retailer 2024 by LovedbyChildren

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Delivery

STANDARD DELIVERY - WITHIN 7 WORKING DAYS - MONDAY TO SATURDAY £3.95

 

Standard delivery is £3.95, orders are delivered within 7 working days. Please note deliveries may arrive between 7am and 7pm Monday to Saturday.

Two person delivery is £15 if your order contains a Bed or Large Bedroom Furniture; see product page delivery tab for details and delivery timescales. For more information on Bed & Large Furniture delivery please see Bed & Large Furniture Delivery Information.

Your order may arrive separately depending on the product and availability, however this single charge applies even if your order requires several separate deliveries.

For Channel Islands and Republic of Ireland please see below.

Sorry we currently do not offer international delivery.

We reserve the right to amend our delivery charge at any time.

Non UK Mainland

Delivery to Northern Ireland, the Channel Islands and the Scottish Islands is available on some products. Your order will be delivered in 7 working days via FedEx. Please see the map and table below for pricing information by location. Unfortunately, we are unable to ship large furniture items and heavy items to these locations, please see details on the product page for more information.

 

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REPUBLIC OF IRELAND & INTERNATIONAL DELIVERY

We are temporarily unable to accept any new orders for delivery to outside the mainland UK. 

BED & LARGE ITEMS DELIVERY £15

Our standard delivery time scale for beds and their matching wardrobes can vary according to stock levels, and may be longer in certain areas, please click here to check your location. Please check the relevant product page for the most up-to-date lead times. 

After placing your order...

You will be contacted by a member of our delivery team to arrange a date for delivery. We will aim to provide a two-hour time slot for delivery and will do our best to contact you on the day of delivery if for any reason we are delayed. When we call to arrange delivery, we will also ask you for details of a suitable location for the delivery van to park.

Before taking delivery...

Please be sure to measure entrances and doorways so that you can be confident the goods can be carried through them; delivery is to the room of your choice but this is subject to accessibility. We would also ask that entrances are cleared and fragile items are removed from the hallway/stairs to prevent any accidental damage during the transit of large pieces of furniture through your home.

For more details please see our Bed & Large Furniture Delivery Information.

SELF-ASSEMBLY

Please check the details tab on the product information page to determine whether the product requires self-assembly. In our catalogues, products that require self-assembly are indicated by a screwdriver icon in the product information.

RETURNS

We hope you’re delighted with everything you buy from us, but we do understand that you may need to return things sometimes.

So if you're not happy with something you receive from us for any reason, you will need to arrange collection & return at your own cost. We recommend using Parcel Monkey or Parcel to Go to compare costs for multiple courier companies and to book your collection. Just make sure you return your order unused within 30 days of the despatch date.

Please note the following items cannot be exchanged or refunded:

  • Personalised products
  • Self-assembly items which have been assembled or part-assembled are excluded unless they are damaged or faulty

For more information please see our full Returns Policy.