Terms & Conditions


Occasionally we run offers, promotions and sales online which adhere to the following guidelines:

  • Offers cannot be used in conjunction with any other offers including GLTC catalogue, email, internet or product offers.
  • Offers cannot be used with Great Little Heroes, clearance items or sale items (see excluded products below).
  • Offers are not transferable or for publication online or offline.
  • Offers with a spend threshold always exclude delivery charges.
  • Offer end dates apply.
  • Offers are at GLTC’s sole discretion and are subject to variation or withdrawal without notice.
  • Offers or promotions cannot be applied to previously bought items.
  • All sale items are subject to availability at time of order. Online price includes discount and is not valid in conjunction with any other offer. Sale discount cannot be applied to previously bought items.
  • If a % or £ off discount brings the basket subtotal to below the threshold for a free delivery discount, free delivery will not be applied.
  • Free delivery promotions applies to United Kingdom orders only.

£100 Gift Card Greenaway Competition:

  • Participants will be entered into a prize draw to win a £100 GLTC Gift Card
  • To qualify participants will have purchased one of the below Greenaway products between Wednesday 6th March 2024 and Monday 11th March 2024 (11.59pm)
  • Qualifying products are: Greenaway Narrow White, Greenaway White, Greenaway Narrow Oatmeal, Greenaway White / Natural, Greenaway Narrow White / Natural, Greenaway Narrow Oatmeal, Greenaway Mini
  • Winner will be selected at random by Friday 15th March and contacted by telephone or email
  • No cash alternative available


Where a “% off” offer is given, items already on promotion or in our sale and clearance categories are excluded. GLTC reserves the right to amend our offer exclusion list at our discretion and without prior warning.

All Great Little Heroes Products are excluded from price promotions and cannot be used in conjunction with any offers including GLTC catalogue, email, internet or product offers.


    We accept Visa, MasterCard, Delta, PayPal and ClearPay. We will take payment for your order when you place the order, this applies to items on a back order, pre-order or a longer delivery time scale.


    All prices include VAT, generally at 20%. Some children's products by law incur a lower VAT rate and this has been applied where relevant.


    We can refund VAT on orders sent to BFPO addresses, as long as the address is located outside the European Union. We are happy to refund the VAT to you after your order has been dispatched. To request a VAT refund after dispatch, please send us a copy of a VAT exemption form signed by your CO. Remember to include the order number with your request.


        • GLTC makes every effort to publish and advertise the correct prices for its products. Occasionally we make mistakes and reserve the right to correct pricing information without notice or to cancel orders where the incorrect price has been applied. We will always inform you if your order has been cancelled for this reason
        • Prices are correct at time of publishing
        • It may be necessary to change prices either up or down, from time to time, including any alterations to the rate of VAT. Any price changes will be confirmed to you at the time of ordering


        • All measurements quoted are approximate and the reproduction of colours is as accurate as photographic and publishing processes will allow
        • While every effort has been made to portray items accurately, slight variations may occur


        • All rights, including copyright, image rights and intellectual property rights, for this website are owned by or licensed to Great Little Trading Co Ltd.
        • Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Great Little Trading Co Ltd.
        • You may not modify, distribute or re-post anything on this website for any purpose


        • All products comply with appropriate safety and consumer regulations. Toys comply with EC Toy Safety Regulations and, where appropriate, carry the CE mark. If a product is recalled for any reason, you will be contacted


        • All items are subject to availability.
        • Most items can be ordered even if they are currently out of stock (we call this a backorder). However please note we are not able to accept backorders for items requiring international delivery.
        • There is no additional delivery charge for backorders
        • Backordered items will be delivered to you when they become available (see the relevant product page for the expected date when the item will come back into stock)
        • Backordered items will not delay the delivery of any in-stock items in your order unless you are ordering beds in which case please call us if you require the in stock items prior to the back ordered items


        • You have a right to cancel your order within 14 days in accordance with distance selling regulations. Please contact us as soon as possible by email at info@greatlittletrading.co.uk with your order number and a member of our team will help you.
        • If cancelling before delivery, please get in touch with us as soon as possible by emailing with your order number and advising you wish to cancel. We will do our best to cancel your order however, due to the automated nature of our systems, we may not catch your order in time but we will do our best to facilitate this.
        • If your order has already been despatched, please follow our returns information
        • Please note your right to return products does not apply to personalised items or those made to your specifications unless faulty. Your statutory rights are not affected


          • GLTC's total liability for any claim howsoever shall not exceed the price of the goods supplied by GLTC to the customer. GLTC shall not be liable for any consequential loss whether this arises from a breach of duty in contract or in any other way, save where such liability is imposed upon GLTC by statute. GLTC cannot accept any liability for a failure to comply with instructions specifically stated in the catalogue. GLTC does not limit in any way our liability for death or personal injury caused by our negligence or wilful misconduct. By law, you also have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered. Goods are provided to you on approval and legal title to the goods will not pass to you until 14 days after delivery. Your statutory rights are not affected by this statement.
          • When you place an order to purchase a product from GLTC, your order represents an offer to us to purchase a product which is accepted by us by way of a despatch note included when you receive your order. Any products on the same order which we have not confirmed as accepted in such despatch note do not form part of the contract.
          • GLTC endeavours to check the accuracy of the information on this site. However, GLTC does not warrant that such information will be error free and the user acknowledges that information, products and services published on this web site may include inaccuracies and typological errors. If the goods do not on receipt by you substantially meet the description on this web site, you are entitled to reject the goods and return them to us.


      Our secure server software encrypts all of your personal information, including name, address and credit card details. Information remains scrambled whenever it is transmitted over the web. This means that ordering via our site is even more secure than ordering over the phone.


          • Great Little Trading Co Ltd not be liable to any person for loss or damage which may arise as a result of any failure by you to protect your password or account. You are responsible for the confidentiality of your password and account and any activities that occur under your account.
          • Great Little Trading Co Ltd shall not be liable to any person for loss or damage which may arise to computer equipment as a result of using this website.


      Please see our privacy policy.


      This website, its content and any contract brought into being as a result of using this site are governed by and construed in accordance with English Law.


      If you have any questions on any aspect of GLTC please contact us:

      Email: info@greatlittletrading.co.uk


          • Great Little Trading Company is the trading name of Great Little Trading Co Ltd.
          •  The site is owned and operated by Great Little Trading Co Ltd  registered in England and Wales, company number 15116452
          • VAT Number: GB 448 3587 55

      The registered office is 32a Albion Street, Castleford, WF10 1EN

       Please do not send returns to this address. See full returns information.